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James V. McClain IV |
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19418 Pinewood Bluff Lane |
(713) 480-4505 |
Objective |
Experienced IT Specialist able to strategically analyze and trouble shoot computing issues in a timely manner to reduce down time, evaluate issues and create a permanent solution that can be used over the entire organization. |
Experience |
Systems Administrator March 2005 to Present US Dataworks Houston, Texas · Network Systems administration Responsibilities: · Daily support for entire infrastructure, data backups, voice/data communications, Exchange 2003 sp2 servers, end user support, procurements, computers deployments, security audits and datacenter operations. · Server platforms responsible for, Sun Solaris 10, Red Hat v.3 ES and MS 2003 R2 Standard and Enterprise Server, Blackberry and GoodLink. |
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Systems Administrator November 2004 to March 2005(Contract) Hewlett Packard Houston, Texas · Network Systems administration Responsibilities: · Daily support for entire HP infrastructure for North and South America · Maintained Info Board to keep company informed of issues Used Remedy ticket system to monitor NT, UNIX, Internet Ops and Data Backup support groups to make sure they were meeting customer needs. |
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IT Systems Administration and Technical Consultant October 2003 to November 2004 Humble Computers Humble, Texas · Migrate small/medium size business to current software platforms · Standardize hardware platforms for servers and end user workstations · Implement manufacturing and financial software packages Responsibilities: · Maintain company data integrity and provide backup solution · Network security and administration · Virus and spy ware issues · Web Development · E-mail services |
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Information Technology Specialist September 2002 to December 2003 Millar Instruments Houston, Texas · IT Infrastructure, maintained network security, user accounts and performed security audits. · Senior Level Help Desk Support, responsible for managing help desk team, prioritizing daily support calls, user training and preparing monthly status reports for management. · Disaster recovery, upgraded company to standard hardware and software platforms, redundant server backups, offsite tape rotations and battery backup systems. · Communications, T1 PRI line, Voice over IP for entire organization. · Implemented Fourth Shift (Soft Brands) MRP system. |
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MIS Technical Engineer March 1999 to September 2002 MicroMed Technology Houston, Texas · Implemented and maintain, NT servers, LAN/WAN, Workstations, Website, Corporate E-mail and daily hardware and software issues. Responsible for department purchasing, QAD MRP system, offsite data storage, disaster recovery, data warehousing, networking, software and computer hardware solutions. · Managed daily end user computing issues, training, security accounts and internal audits. |
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Senior Information Technology Consultant March 1996 to February 1999 GE Capitol ITS Houston, Texas · Implemented and deployed custom built Outlook 98 package for international use in the field and redesigned current remote access systems and Exchange servers for international and local access. · Consulted onsite with clients to manage, maintain, and upgrade current systems, workstations and networks to include Microsoft NT 4.0, Novell 4.11, Windows 95, Lotus Notes, Visio, FrontPage, Intranets and modifications to existing networks. · Designed software imaging system, responsible for core software images. · Maintain 30-node NT network with 3000 users, NT user accounts, Web accounts and Exchange accounts, made modifications to the existing network as needed, security changes and implement Outlook98 for an E-mail software solution. · Responsible for software testing and updates through Win install for MS Office97, Rumba, Outlook97, Frontpage98, Visio, NT, Win95 and Exchange accounts and all new desktop and laptop rollouts. · Handled all warranty repairs. · Responsible for department budget and purchasing of equipment. Companies Consulted: Hines Interest, Shell Chemical, Baker Hughes, Baker Petrolite, PG&E, ARCO Pipeline. |
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MIS Operator March 1994 to March 1996 Kent Electronics Houston, Texas · Managed and maintained Sun Spark 2000s running Solaris 2.3 UNIX Os, Wang VS mainframes, NT3.5 and Novell 3.12 servers on a 1200 user LAN/WAN network. · Responsible for nightly backups, 2nd shift batch processing, month end processing, check run and weekend maintenance. |
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Mobile Computer Encryption and Transmissions Systems Operator December 1989 to February 1994 US ARMY Frankfurt, Germany · Operated HP UNIX 5000 data processing system and Sun Microsystems Standard Army Theater Command and Control System · Performed daily backups and maintenance on all equipment. · Responsible for security encryption keys and communication systems |
Certifications
Education
Skills |
MCSE, MCP, CNA, A+, Sun Solaris UNIX, Titanium, SQL, Progress
North Harris Community College January 1998 Associates Computer Technology Humble, TX · Office Automation · Computer and Networking Technology · Web Development
· Windows 2000 Server, Exchange 2000 Enterprise server, New Horizons Computer Learning Center 2003 · Macromedia Dreamweaver MX, Fireworks MX, New Horizons Computer Learning Center 2002 · Fourth Shift MRP/ERP advanced systems administrations, SoftBrands Inc, Minneapolis, Minnesota 2002 · SQL 2000 and Titanium 8.0 database installation and administration, SoftBrands, Inc. Minneapolis, Minnesota 2002 · Compaq and Dell, server/NAS/SAN/Veritas certifications 1997 to 2002 · Solaris 2.3 & 2.4 UNIX Administration Sun Micro Systems Houston, Texas 1994 · CISCO Network Management Houston, Texas. 1994 · Signal Traffic Managers Course U.S. Army Frankfurt, Germany 1993 · Command and Control Systems Course U.S. Army Frankfurt, Germany 1993 · Signal Communications Course (GTE) U.S. Army Ft. Gordon, Georgia 1991 |
Security clearance |
Held Secret and NATO Secret Clearance over entire military career and have undergone extensive background investigations for past employment. |